Terms & Conditions
Acceptance of terms
Please read the following terms and conditions of use before using this website or placing an order with Beautology Laser & IPL Services Ltd.
Order Acceptance Policy
Beautology reserves the right to accept, refuse, or limit your order for any reason, including, but not limited to, credit review, the unavailability of a product or errors in the prices and product descriptions shown anywhere on the Beautology web site.
Accuracy of Product Information
It is our intent that all information provided on this web site is as accurate and up to date as possible.
On completing account information the user warrants that the personal information which is supplied is accurately completed with true and valid personal information. The user will maintain the accuracy of all personal data by editing their account details held by accessing their account online or emailing customer services.
On providing any personal information you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
It is your responsibility to maintain the confidentiality of your account and password. Full responsibilities for all activities that occur under your account or password are held with the user
Availability of Goods
While we will strive to supply all products offered on our web site they are subject to availability and may be withdrawn at any time without notice.
If we cannot supply goods we have on offer ordered by customers due to availability we will fully refund any monies paid for them if so required or alternatively offer an alternative product.
Postage & Returns
UK orders (stock items) for Standard delivery are normally despatched within one to two working days from clearance of payment. We expect delivery to be within 2 to 5 working days thereafter from the date of clearance of your order.
Expected delivery dates are dependent on the weight of your order and/or the shipping destination. Standard Delivery will be by next day courier service for up to 10kg in weight.
International Orders (stock items) are normally despatched within one to two working days from clearance of payment. Expected delivery being within 5 to 10 working days from the date of order placement. Expected delivery dates are dependent on the weight/size of your order and/or the shipping destination.
International delivery will be by international courier service this will be dependent on the weight/size of your order and/or the delivery destination.
Delay of delivery
in the event that all or part of your order is not available, we shall notify you by e-mail as soon as possible. Unavailable stock and special order items will be despatched as soon as we receive them from our suppliers.
We will endeavour to deliver goods within the times stated but any dates we specify are approximate only and we will not be held liable for any delay or failure to achieve any delivery or other date.
Additional delivery instructions
while you are completing your online order if you have any requests concerning delivery let us know this by entering details in the “Add Comments about Your Order” Box. Such information can include a request to delay your order for despatching at a later date. Please note we cannot accept any alternative delivery address requests when paying by credit/debit card.
Problems with deliveries
Undeliverable orders that have been despatched to the delivery address as supplied by the customer and consequently are returned to Beautology are subject to a refund of the value of the products only (not including delivery charges) and less any applicable return postage costs.
Always examine the packaging at the point of delivery before signing for any package. If the package appears to be damaged in anyway Insist on writing a note on the carriers delivery consignment note. Always inspect the correct number of the correct goods are in the packaging. It is your responsibility to inform us of any damage to products within 7 days of delivery. Beautology will not be held liable outside of the 7 days if we are not informed of any discrepancies/damages.
Please contact us by email for approval to return goods to Beautology. Beautology will not be liable for products returned without prior consent. It is the client’s responsibility to ensure all goods are packaged correctly and securely. The company will not be liable for transit damage.
Once the company is happy with the condition of returned goods and all returned goods and packaging are in unused and original as new condition, a refund can be issued. Refunds will be processed within seven working days.
Customer is responsible for returning products to Beautology at the Customer”s risk and expense. It is recommended that you should use a recorded delivery service with adequate insurance and keep a record of proof of posting.
VAT is calculated on delivery destination. All orders to destinations within the UK and the European Union (EU / EEC) will have VAT added to the value of the order.
All Orders delivered to destinations outside the European Union (EU/EEC) do not have to pay VAT but orders may be subject to local sales or import duty, of which are not included in our prices. Any Payment due of theses taxes or duties will be the responsibility of the customer on or following delivery.